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About Us

HealthQuest Infusion & Specialty (HQRx for short)

HealthQuest Infusion & Specialty (HQRx for short) was founded in 2008 to serve the outpatient infusion therapy and specialty medication needs of patients in the Houston-area. With some of the most advanced care in the world for acute and chronic health conditions offered at the Texas Medical Center, we are proud to provide an accessible and cost effective supplement or alternative to long-term inpatient hospital stays.HQRx provides patients and providers with an extensive selection of infusion therapy services, including the management of specialty medications and care coordination to provide you with a seamless healthcare experience specially tailored to your individual needs.

The HQRx Experience: What to Expect

The HealthQuest infusion center is your Houston-area headquarters for infusion therapy and specialty medication. Receive your infusions on-site at our full-service ambulatory infusion center in Houston or opt into our home infusion therapy for ongoing treatment in the comfort of your own space.Have questions about prescriptions, treatments or cost? Talking with our skilled in-house team can save you the hassle of making multiple phone calls to physicians, pharmacies and insurance providers to get answers. HealthQuest promises:Individualized care & patient education from ACHC-certified staff (USP 800 compliant) Comprehensive disease management & medication therapy management Seamless transition from hospital to at-home treatment A knowledgeable multilingual staff who offer clinical counseling and patient care management Courtesies like our auto-refill reminder program and standard 24/7 home delivery (at no additional cost)
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Vision

HealthQuest Infusion & Specialty envisions being the foremost choice for our community, setting the standard as a pinnacle of clinical excellence in the field of infusion therapy. We are committed to redefining patient care through innovative solutions, personalized attention, and a dedication to advancing the art and science of infusion practices.”

Mission Statement:

At HealthQuest, we are devoted to optimizing patient health outcomes through leading-edge infusion therapy solutions. Our patient-centric approach delivers high quality, cost-effective care using the latest healthcare technology. We strive to meet the unique needs of our patients, physicians, and healthcare institutions by consistently exceeding patient expectations and setting a new standard in infusion excellence.

Testimonial

What Others Say About Us

Robert Hardesty
Robert Hardesty
2024-01-12
This was my 2nd interaction with Peter. In my first conversation, he listened and understood the situation and did all that was in his ability to resolve the situation. The very NEXT DAY, Peter called to tell me that the issue would be expedited and I should expect to see my refund in 2 business days. He gave me a confirmation number for the CC transaction/refund. Many thanks to Peter for the extra efforts he took to resolve the issue and personally call me with the results.
Julie Gazin
Julie Gazin
2023-12-29
I worked with Melvin G. & he was the first person who listened to me & resolved the issue of my insurance claim. I am so relieved & he was so pleasant to work with. It was a great experience…he made my day! God bless him & I appreciate his patience & diligence in getting to the bottom of this.♥️♥️♥️
Alisa Barrera
Alisa Barrera
2023-12-28
HealthQuest Infusion - esp James, made the whole experience extremely easy & hassle free! He was available for questions, always patient & extremely knowledgeable. Thanks to him & the everyone I dealt with, I felt confident & comfortable handling a very scary health crisis. He made us feel cared for & confident in our time of need.
Tandy Nerren
Tandy Nerren
2023-05-20
I ran out of meds once
Veronica Degracia
Veronica Degracia
2023-04-20
Very responsive, knowledgeable and have always been available for me when caring for patients. I love Melanie she always does a great job!!!
oscar sabillon
oscar sabillon
2023-04-20
This company has great costumer service and provide good guidance and education as part of the services. His rep. Jorge Arias takes the time to explain everything and does a great job representing his company.
Jennifer
Jennifer
2022-08-24
Always so caring and attentive to my dads needs and antibiotics are delievered quick and efficiently. Tammy always takes care of us and always on the go! Thank you ???? Definitely recommend!
Teresa
Teresa
2021-08-12
After a lengthy hospital stay, my Mom was being discharged to either skilled nursing or at home IV therapy. Initially, we opted for skilled nursing which was a big mistake. I then reached out to James at HeallthQuest who helped guide us for at home infusions. Our experience with James was superb. He was understanding, had a sense of urgency and was extremely knowledgable during a very stressful time. He made himself available to answer questions in a timely manner, communicated with the doctor and had the medications delivered quickly. We highly recommend HealthQuest and felt extremely blessed to work with such a competent company.

Frequently Asked Questions

We’ve sourced answers to some the most frequently asked questions we receive at HealthQuest . Our skilled pharmacists, infusion therapy specialists and home health nurses have offered their expertise below to empower patients like you with the information they need.
What is infusion therapy?
Infusion therapy services involve the intravenous (IV) administration of medications that treat a wide range of acute and chronic health conditions. It often means the patient will experience better results, because infusion therapy directly administers medication into the bloodstream. It is usually prescribed when a patient’s condition cannot be treated with oral medication. HealthQuest Infusion & Specialty provides infusion therapy to patients in the comfort of their own home or on-site at our world-class infusion center. Our services include the clinical management of drug therapies, nursing support, and care coordination.
Is it safe to receive home infusion therapy?

Home infusion therapy is a proven, safe, and effective alternative to hospital inpatient care. It can provide comfort and convenience for patients and offers less interruption to their daily activities. It can also be a cost-effective alternative to expensive hospital stays.

Are there side effects of infusion therapy treatment?

While most patients report mild to non-existent side effects, you could experience some of the symptoms listed below following your treatment. If you are currently on medication to control your blood pressure, your doctor may recommend that you stop taking it prior to your first infusion therapy treatment.General side effects of infusion therapy treatment should subside within 24 hours, however you could experience:

  • Slight drop in blood pressure
  • Dizziness
  • Nausea and/or upset stomach
  • Muscle stiffness
  • Sweating
  • Flu-like symptoms
  • Neck and back pain

 

What area(s) does HQRx service?
HealthQuest Infusion & Speciality is licensed to dispense specialty medications within the state of Texas. HealthQuest Home Health has the ability to serve qualified patients in zip codes throughout the Greater Houston and Gulf Coast areas.
What if I don’t have insurance?

Don’t stress! We work with self-pay patients to make sure they receive the highest quality of care while controlling their costs. Regardless of your coverage, you can expect to be treated with respect, dignity and kindness in a safe and sterile environment. 

Do I have to pick up my medicine from the pharmacy?
No. HealthQuest offers complimentary 24/7 delivery of specialty medication to your home or doctor’s office.

Don’t see the answer you’re looking for? Contact our 24/7 hotline at 832.612.3500 to speak with a member of our medically trained staff. 

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